Terms of Service
Last updated: September 9, 2025
1. Introduction
Welcome to Humanome.AI ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our genomic variant intelligence platform, website, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Services.
2. Eligibility and Account Registration
2.1 Eligibility
You must be at least 18 years of age and a qualified healthcare professional, researcher, or authorized representative of a clinical laboratory to use our Services. By using our Services, you represent and warrant that you meet these requirements.
2.2 Account Registration
- You must provide accurate, complete, and current information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized access
- You are responsible for all activities that occur under your account
3. Acceptable Use Policy
3.1 Permitted Uses
- Clinical genomic variant analysis and interpretation
- Generation of clinical reports for patient care
- Research activities in compliance with applicable regulations
- Educational purposes within your institution
3.2 Prohibited Uses
You agree not to:
- Use the Services for any unlawful purpose or in violation of applicable regulations
- Upload or process data without proper authorization or consent
- Attempt to reverse engineer, decompile, or disassemble our software
- Interfere with or disrupt the integrity or performance of the Services
- Access or attempt to access accounts, data, or systems without authorization
- Share your account credentials with unauthorized individuals
- Use the Services to harm, harass, or violate the rights of others
4. Data and Content
4.1 Your Data
- You retain ownership of your genomic and clinical data
- You grant us a limited license to process your data to provide the Services
- You are responsible for ensuring you have proper authorization to upload data
- You must comply with all applicable privacy and data protection laws
4.2 Our Content
- Our platform, algorithms, and interpretation tools are our proprietary property
- You may not copy, modify, or distribute our proprietary content
- We may use aggregated, de-identified data to improve our Services
5. Clinical Use and Medical Disclaimer
5.1 Clinical Decision Support
Our Services are intended as clinical decision support tools only. All interpretations and recommendations must be reviewed and validated by qualified healthcare professionals before clinical use.
5.2 Medical Disclaimer
- The Services do not constitute medical advice or diagnosis
- Always consult qualified healthcare professionals for clinical decisions
- We are not responsible for clinical decisions made using our platform
- Users are responsible for following applicable clinical guidelines and standards
6. Subscription and Payment
6.1 Subscription Terms
- Services are provided on a subscription basis
- Subscriptions automatically renew unless cancelled
- Fees are non-refundable except as required by law
- We may change pricing with 30 days' notice
6.2 Payment
- Payment is due in advance for each subscription period
- Late payments may result in service suspension
- You are responsible for applicable taxes
7. Intellectual Property
The Services and all content, features, and functionality are owned by Humanome.AI or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
- You may not use our trademarks without written permission
- You may not copy or distribute our proprietary algorithms or methods
- Any feedback or suggestions you provide may be used by us without compensation
8. Privacy and Security
Your privacy is important to us. Please review our Privacy Policyto understand how we collect, use, and protect your information.
- We implement industry-standard security measures
- We comply with HIPAA, GDPR, and other applicable privacy laws
- You are responsible for maintaining the security of your account
9. Service Availability and Updates
9.1 Service Availability
- We strive to maintain high service availability
- Scheduled maintenance will be announced in advance
- We are not liable for temporary service interruptions
9.2 Updates and Modifications
- We may update the Services to improve functionality
- Material changes will be communicated to users
- Continued use constitutes acceptance of updates
10. Termination
10.1 Termination by You
- You may terminate your account at any time
- Termination does not entitle you to a refund
- You may request data export before termination
10.2 Termination by Us
- We may terminate accounts for violation of these Terms
- We may suspend services for non-payment
- We will provide reasonable notice when possible
11. Disclaimers and Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMANOME.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF YOUR USE OF THE SERVICES.
Our total liability for any claims arising from these Terms or the Services shall not exceed the amount you paid for the Services in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless Humanome.AI from any claims, damages, or expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of applicable laws or regulations
- Your breach of third-party rights
14. Governing Law and Disputes
These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Updating the "Last updated" date
- Sending email notifications to registered users
- Posting notices in the application
Continued use of the Services after changes constitutes acceptance of the new Terms.
16. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@humanome.ai
Address: Humanome.AI Legal Department
Phone: [Phone Number]