Cookie Policy
Last updated: September 9, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help websites function properly, improve user experience, and provide analytical data to website owners.
Cookies contain information that is transferred to your device's hard drive. They allow us to recognize your device and remember certain information about your visit.
2. How We Use Cookies
We use cookies to:
- Remember your login credentials and preferences
- Enhance the performance and functionality of our platform
- Support security measures and detect fraudulent activity
3. Types of Cookies We Use
3.1 Essential Cookies
Purpose: Required for basic site functionality
Examples: Authentication, session management, security
Can be disabled: No - these are necessary for the platform to work
3.2 Analytics Cookies
Purpose: Help us understand how the platform is used so we can improve it
Current status: We do not load any third-party analytics or session-recording cookies. Our operational metrics are collected server-side and do not place a cookie or identifier in your browser.
Can be disabled:Yes — this category is governed by the consent banner and your “Cookie settings”, and is honoured before any such cookie would ever be set.
3.3 Functional Cookies
Purpose: Remember your preferences and enhance your experience
Examples: Language settings, display preferences, saved filters
Can be disabled: Yes - but may impact functionality
3.4 Performance Cookies
Purpose: Monitor and improve platform performance
Examples: Load times, error tracking, usage statistics
Can be disabled: Yes - through cookie preferences
3.5 Third-Party Cookies
Purpose: Set by external services for specific functionality
Examples: Payment processors, support chat, social media widgets
Can be disabled: Yes - through browser settings
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _session | User authentication and session management | Session | Essential |
| preferences | User preferences and settings | 1 year | Functional |
5. Managing Your Cookie Preferences
5.1 Browser Settings
You can control and delete cookies through your browser settings. Here's how to manage cookies in popular browsers:
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Privacy & Security → Cookies and site permissions
5.2 Cookie Consent Banner
Your cookie choice is region-aware. In the EU/EEA, the UK, and Switzerland (and whenever we cannot determine your region), a consent banner appears on your first visit and nothing non-essential loads until you make a choice. Elsewhere, optional analytics may run by default with notice and you can opt out at any time. The banner lets you:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie practices
We honour the Global Privacy Control (GPC) signal: if your browser advertises GPC, optional categories are treated as opted out automatically. You can review or change your choice at any time using the “Cookie settings” link in the site footer.
6. Impact of Disabling Cookies
Disabling cookies may impact your experience on our platform:
Essential Cookies
Disabling essential cookies will prevent you from logging in and using core platform features.
Functional Cookies
You may need to re-enter preferences and settings each time you visit.
Analytics Cookies
Platform functionality won't be affected, but we won't be able to improve based on usage data.
7. Third-Party Services
Humanome does not currently load any third-party analytics, advertising, social-media, or session-recording services in your browser. Strictly-necessary operations (such as payment processing during checkout) are handled by vetted providers at the point of use. Should we introduce any optional third-party service that sets cookies, we will disclose it here and request your consent through the cookie banner before it loads.
8. Data Security and Privacy
We take the security and privacy of your data seriously:
- Cookies do not contain personally identifiable information (PII)
- Clinical and genomic data is never stored in cookies
- All cookie data is encrypted during transmission
- We regularly audit our cookie practices for compliance
- Third-party services are vetted for privacy and security standards
9. International Users
Our cookie practices comply with international privacy regulations:
- GDPR (EU): We obtain consent before setting non-essential cookies
- CCPA (California): We respect Do Not Track signals and provide opt-out options
- PIPEDA (Canada): We follow Canadian privacy principles for cookie use
- LGPD (Brazil): We comply with Brazilian data protection requirements
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any material changes by:
- Updating the "Last updated" date at the top of this policy
- Sending email notifications to registered users
- Displaying notices on our platform
- Requesting new consent when required by law
11. Contact Information
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: privacy@humanome.ai
Subject Line: Cookie Policy Inquiry
Address: Humanome.AI Privacy Office
Data Protection Officer: dpo@humanome.ai